Terms & Conditions

There is a limit of 25% CPU usage that is applied on a per cPanel basis. Resource intensive websites can lead to server issues and, consequently, can result in account restrictions. Globehost allows a maximum of 25% CPU usage limit on our shared and reseller servers. If a hosting account exceeds this limit for longer than 90 seconds, resource restrictions will be placed on the account.

To claim the free domain, customers must Contact within one month of purchasing the hosting plan. Failure to claim the free domain within the specified timeframe will result in forfeiture of the offer.

Reseller Servers

Reseller servers have the same limits as Shared servers, however, the limit is per cPanel, not for the entire reseller package.

However, if you have multiple cPanel accounts contributing to a server problem, we may suspend any of them.

1. An inode stores basic information about a regular file, directory or other file system object. The number of inodes indicates the number of files and folders you have. The inode limitation is applicable to all Globehost servers.
2. There is a soft limit of 250,000 files per cPanel; however, accounts that exceed over 250,000 files will be in direct violation of our Terms of Service and will be susceptible to being suspended.
3. It is not allowed to store any back up file, Video or audio files in your cPanel or in server. This is to avoid the unnecessary use of inodes, as the files increase in your panel that will increase the inodes and accounts that exceed over 250,000 files will be in direct violation of our Terms of Service and will be susceptible to being suspended and no refund will be initiated in this case.
4. Shared hosting can't be used as reseller Hosting, if anyone is used as a reseller hosting and consumes the inodes then that will result in suspension and appropriate action (suspension or termination) will be taken.
5. In shared Hosting only 1000 visitors are allowed per day. For more than 1000 visitors you need cloud hosting, VPS or dedicated Server.
6. In shared Hosting you can't do bulk emailing or store unlimited email. As it is shared hosting we allow only 1Gb space per email Id in unlimited plan or in advance, standard plan. Space more than 1Gb is not allowed in our server for email.
7. In shared hosting servers you can't use as email hosting especially in unlimited plans or if your email counts would be more than 20. So your account would be counted under excessive email usage.

1. KYC (Know Your Customer) verification is mandatory for the activation of your domain, hosting, and other services. Without completing the KYC process, your services will not be activated. Please note that refunds are not possible for domains and addon services once purchased.
2. KYC verification is now mandatory for any new service activations, including domain and hosting renewals, as well for your existing services. Please note that services may be suspended until the KYC process is completed.

1. If the account is being inactive more than 3 months then it will be terminated permanently without any information to avoid any load on or junk on our servers.
2. Hosting which expires and doesn't renew within 15 days from its expiry date will be terminated completely. Deleted data can't be restorable in this case and either through mail or call client will be informed. Globehost will not be responsible if client doesn't able to check mail or receive call regarding renewal.

1. Backup restoration will be chargeable. Restoration charges will be 1500 INR/-. If you pay for the restoration and the backup is not available, the paid amount will be fully refunded. However, if the backup is available, no refund will be initiated. After requesting a backup, you will need to wait for 24-48 hours for the process to be completed. We undertake periodic backups of data on our shared hosting servers, but the final responsibility for maintaining backups of the data on your hosting packages rests with you. If you delete your data by mistake or your service is terminated due to overdue payments, we will attempt to restore the data based on the availability of backups. However, we strongly recommend that you take periodic backups and store them locally to ensure you have multiple options in case of a restore necessity.
2. You may request us for a backup of the last 7 days (from the date of request) and in most cases we will be able to provision this from our disaster recovery backups. However, this is not a part of our core hosting services and is merely a last resort. We will try our best to help you out but backups provisioning and restoration is an extremely time and resource intensive process and hence we can only promise a best effort service in this regard.
3. From the list of backups available and their date of generation you must select the date of the backup very carefully as we will only be able to undertake this task once a week. Also, there may be a possibility of missing files due to the time elapsed between date of backup and request for restoration, in such a case we will not be able to regenerate the backup.
4. If any account is found in any kind of illegal activity, hacking, copyright issues, bot sites, adult contents such accounts will be suspended and terminated within 24 hours and no refund will be initiated in such cases. Globehost will not be responsible in such cases for any kind of data loss.
5. I would request you to look into the following points regarding our backup policy:
   1. We do not promise the customers for providing the backups.
   2. We take the backups on a rotational basis and we keep the incremental backups for the last 7 days as an additional service. Also, this is for our purpose and it is not compulsory.
   3. So we always recommend the customers to take the backups of their site contents, databases, and emails at their end.
   4. We don't restore the contents.
   5. Restoration of backup will be done from the Client side.

1. Once the domain is registered it can't be canceled or refunded.
2. We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should therefore not assume registration of your requested domain name(s) until you have been notified that it has or they have been registered. Any action taken by you before such notification is at your risk.
3. The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.
4. We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.
5. We shall not release any domain to another provider unless full payment for that domain has been received by us.
6. The free domain must be claimed within 30 days of purchase; otherwise, the offer will expire.

1. We make no representation and give no warranty as to the accuracy or quality of information received by any person via the Server and we shall have no liability for any loss or damage to any data stored on the Server.
2. You shall effect and maintain adequate insurance coverage in respect of any loss or damage to data stored on the Server.
3. You represent, undertake and warrant to us that you will use the Web Site allocated to you only for lawful purposes. In particular, you represent, warrant and undertake to us that:
1. you will not use the Server in any manner which infringes any law or regulation or which infringes the rights of any third part; nor will you authorize or permit any other person to do so.
2. you will not post, link to or transmit: (a) any material which is unlawful, threatening, abusive, malicious, defamatory, obscene, pornographic, blasphemous, profane or otherwise objectionable as determined by GlobeHost.org in any way. (b) any material containing a virus or other hostile computer program. (c) any material which constitutes, or encourages the commission of a criminal offence, or which infringes any patent, trade mark, design right, copyright or any other intellectual property right or similar rights of any person which may subsist under the laws of any jurisdiction.
3. you will not send bulk email, whether opt-in or otherwise, from our network. Nor will you promote a site hosted on our network using bulk email.
4. you will not employ programs which consume excessive system resources including, but not limited to, processor cycles and memory. We do not host IRC, IRC bots, or other server resource intensive programs.
5. If you surpass your allotted disk/bandwidth usage as set forth in your purchased plan, you agree to purchase the excess in blocks as set forth in our “plans” section. Such payment to be immediate and non-disputable.
4. We reserve the right to remove any material which we deem inappropriate from your web site without notice. We do not host Warez, Underage Adult, Pornographic, or Copyrighted MP3 content.
5. You shall keep secure any identification, password and other confidential information relating to your account and shall notify us immediately of any known or suspected unauthorized use of your account or breach of security, including loss, theft, or unauthorized disclosure of your password or other security information.
6. You shall observe the procedures which we may from time to time prescribe and shall make no use of the Server which is detrimental to our other customers.
7. Members utilizing free hosting shall exclude themselves from promotions offered and afforded to paying Members.
8. We shall not release any domain to another provider unless full payment for that domain has been received by us.
1. Members utilizing free hosting shall display a banner as supplied by GlobeHost.org.
9. You shall procure that all mail is sent in accordance with applicable legislation (including data protection legislation) and in a secure manner.
1. Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited. A Member shall not use another site’s mail server to relay mail without the express permission of the site.
2. It is contrary to GlobeHost.org policy for Members to use our servers to effect or participate in any of the following activities: To post to any Usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the charter or other owner-published FAQ or description of the group or list. To send mass e-mailings; whether unsolicited, opt-in, or otherwise. To engage in any of the foregoing activities using the service of another provider, but channeling such activities through a GlobeHost.org provided server, or using a GlobeHost.org provided server as a mail drop for responses. To falsify user information provided to GlobeHost.org or to other users of the service in connection with use of a GlobeHost.org service.
3. (a) Consequences of Violation: When GlobeHost.org becomes aware of an alleged violation of its Acceptable Use Policy, GlobeHost.org will initiate an investigation. During the investigation GlobeHost.org may restrict Member’s access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, GlobeHost.org may, at its sole discretion, restrict, suspend, or terminate Member’s account and/or pursue other civil remedies. If such violation is a criminal offense, GlobeHost.org will notify the appropriate law enforcement department of such violation.
4. (b) You shall be held liable for any and all costs incurred by GlobeHost.org as a result of your violation of these terms and conditions. This is including, but is not limited to, attorney fees and costs resulting from Postmaster responses to complaints from and the cleanup of unsolicited commercial mailings and/or unauthorized bulk mailings and/or news server violations. GlobeHost.org’s current hourly rate for Postmaster responses to complaints and cleanup of unsolicited commercial mailings and/or unauthorized bulk mailings and/or news server violations is US $100 per hour, with a minimum one (1) hour charge, plus US $1 for each bulk-email or Usenet message sent, plus US $1 per complaint received. Server maintenance fees of $85 per hour.
5. GlobeHost.org does not issue service credits for any outages incurred through service disablement resulting from Policy violations.
10. Any access to other networks connected to GlobeHost.org must comply with the rules appropriate for those other networks.
11. Per website, the database size should be less than 1GB.
12. Per website, the images storing limit is 1GB. This is to avoid the server downtime as heavy images can cause load on the server.
13. You cannot use website hosting as email hosting. In shared hosting, the email consumption should be half of your website's disk consumption.
14. While we will use every reasonable endeavor to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorized users or hackers and we shall be under no liability for non-receipt or misrouting of email or for any other failure of email.
15. You may cancel the Services at any time by logging into the Ticket Desk Support System (for verification) and requesting cancellation of services. 2.12 Please note no refund can be issues in cause of unused product or customer has utilized the freebees like domain migeration ,domain reseller,custom setup or billing script.
16. Fair Usage of Support:Users who put exessive support tickets for install or rebuild on VPS would be Liable for admin hours beyound the fair usage guidelines.
17. Please note that storage and bandwidth under our shared hosting plans are flexible and will adjust according to your usage, ensuring optimal performance based on your website's needs.
18. The free SSL included with our hosting plans is valid for the first 3 months only. After this period, you may choose to upgrade your SSL certificate.

1. We shall use our reasonable endeavors to make available to you at all times the Server and the Services but we shall not, in any event, be liable for interruptions of Service or down-time of the Server.
2. We shall have the right to suspend the Services at any time and for any reason, generally without notice, but if such suspension lasts or is expected to last for more than 7 days you will be notified of the reason. As a reseller or sub-client, it is your responsibility to take care of backup for sites that may be yours or ones under you. We also reserve the right to disallow services/hosting to any client as we feel necessary and hold no liability. Also please note that we do not offer any sort of compensation on our network uptime guarantee.
3. The Services provided to you hereunder and your account with us cannot be transferred or used by anyone other than you. No more than one log-in session under any one account may be used at any time by you. If you have multiple accounts, you are limited to one login session per system account at any time; user programs may be run only during log-in sessions. If your account is found to have been transferred to another party, or shows other activity in breach of this sub clause, we shall have the right to cancel the account and terminate the Services and/or this Agreement immediately.

1. All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision. We reserve the right to change pricing at any time although all pricing is guaranteed for the period of pre payment.
2. Payment is due each anniversary month, quarter or year following the date the Services were established until closure notice is given. If you choose to pay by credit or debit card you authorize GlobeHost.org to debit your account renewal fees from your card.
3. All payments must be in US Dollars.
4. If your check is returned by the bank as unpaid for any reason, you will be liable for a “returned check” charge of $45.
5. Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you.
6. In 30 days money will be fully refunded . if you Have purchased any Shared hosting plan, Combo plan then refund within 30 days will be initiated with deducting the domain charges and ssl charges.After 30 days no refund will be initiate except unlimited plan . In unlimited plan refund after 30 days will be along with deduction of domain and usage per month.

1. You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services and the Server including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred by us in consequences of your breach or non-observance of this Agreement.

1. All conditions, terms, representations and warranties relating to the Services supplied under this Agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose are hereby excluded, subject always to sub clause.
2. Nothing in these terms and conditions shall exclude our liability for death or personal injury resulting from our negligence.
3. Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim.
4. In any event no claim shall be brought unless you have notified us of the claim within one year of it arising.
5. In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.
6. You are responsible for monitoring Bandwidth and Disk space usage of your site. This is easily done from your Control Panel. If you go over the amount indicated in your current plan; you will assessed a surcharge as set forth in our pricing structure.

1. Any notice to be given by either party to the other may be sent by either email, fax or recorded delivery to the address of the other party as appearing in this Agreement or ancillary application forms or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent or if sent by fax shall be deemed to be served on receipt of an error free transmission report, or if sent by recorded delivery shall be deemed to be served two days following the date of posting.

1. On our site you will find links to all the information to get your web site up and running. All information pertaining to your account should have been included in the Welcome Letter you received when we created your account. If you did not receive a welcome letter email, please contact our Support Team. There are several reasons an email may not reach you; first and foremost is if the domain you have contracted services for is the same domain your welcome email was sent to.
2. The support feature of our service at present time consists of our Support System solving server related problems only.
1. If you require support for your scripting, there are several online tutorials available we can help you find. You may purchase our technicians’ services at the rate of $80 per hour, with one half hour minimum billed. We reserve the right to wave this fee at any time.
3. Support can only be addressed in English through our Support System.
4. All Support requests are to be processed through our Support System. Any other request for support, except as noted in Section 9.5, will be considered a breach of our TOS.
5. In the event of a server outage or other such emergency, you are free to contact us in any manner.

1. This Agreement shall be governed by and construed in accordance with United States law and the laws governing the state of Michigan. You hereby submit to the non-exclusive jurisdiction of the U.S. courts.

1. Headings are included in this Agreement for convenience only and shall not affect the construction or interpretation of this Agreement.

1. No one shall post defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.
2. Any abuse towards any GlobeHost.org employee will not be tolerated. You are expected to request and respond to support and other issues in a professional manner. When emailing GlobeHost.org or utilizing the Ticket Desk Support System, refrain from using caps, exclamation points, and other forms of written yelling. Any cursing, yelling, or further intentional disruptive behavior aimed at GlobeHost.org or it’s employees shall be considered a violation of this TOS.
3. Any threat; whether verbally, orally, written, or delivered by second parties directed towards GlobeHost.org or any of it’s employees, partners, equipment, and concerns shall be construed as a violation of this TOS.
4. Any conduct viewed as violating this section shall be considered a violation of this TOS. GlobeHost.org will be the sole arbitrator in regards to what is deemed a violation.
5. No refunds shall be given when the contents of this section necessitates removal of the account.

1. You may cancel the Services at any time by logging into the Ticket Desk Support System (for verification) and requesting cancellation of services.

1. These terms and conditions together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral: between us in relation to such matters. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. In agreeing to these terms and conditions, you have not relied on any representation other than those expressly stated in these terms and conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in this Agreement.
2. GlobeHost.org reserves the right to amend these TOS at any time.
3. Any threat; whether verbally, orally, written, or delivered by second partiesIt is your responsibility to check these Terms of Service on occasion for any such amendments.

Shared Hosting